Privacy Policy

Last updated: September 28, 2025

1. Data Controller

This privacy policy applies to the Instagram account @barbersince98 and related services. The data controller is:

Mental Balance Sp. z o.o.
REGON: 52348292000000
Address: UL. PROF. WŁADYSŁAWA SZAFERA 1/14, 31-543 Kraków, Małopolskie, Poland

2. Information We Collect

When you interact with our Instagram account @barbersince98 through advertisements, direct messages, or other communications, we may collect:

• Contact information (name, email, phone number)
• Social media profile information
• Communication preferences
• Service inquiries and booking requests
• Location data (if voluntarily shared)

3. How We Use Your Information

We use the collected information for the following marketing purposes:

• Responding to service inquiries and booking requests
• Providing information about our barber services
• Sending promotional materials about our services
• Improving our marketing campaigns and customer experience
• Maintaining customer relationships and follow-up communications

4. Data Storage and Security

Your personal data is stored securely using Google-provided services, including but not limited to Google Cloud Platform, Gmail, and Google Workspace. These services comply with international data protection standards including GDPR. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Marketing data is typically retained for up to 3 years from the last interaction.

6. Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request data portability
• Withdraw consent at any time

7. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data only:

• With your explicit consent
• With service providers who assist in our operations (bound by confidentiality agreements)
• When required by law or legal process

8. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about your data, please contact us:

Mental Balance Sp. z o.o.
Email: adam@barb3r.com
Address: UL. PROF. WŁADYSŁAWA SZAFERA 1/14, 31-543 Kraków, Małopolskie, Poland
Instagram: @barbersince98

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